The currrent batch of honeydew has been labratory tested and meets the standard for Monofloral Beech Honeydew. Whilst Honeydew rarely chrystalises it still can. Crystalisation is a natural process that occurs for a number of reasons such as stored temperature and the sugar composition of the honey. We are now revisiting the way we store our packed products, Currently we store all our honey types in a cold room (not refrigerated but still cold). This does encourage a liquid honey to crystalise. Whilst this is the best way to store our other amazing honey and to preserve freshness, it is also a way to encourage a liquid honey to crystalise. We now store our liquid honeydew at room temperature which will significanlty reduce the chance of it forming crystals.
We most definatley did not tell a customer that they didn't know the difference between honey types.
The product is correctly labelled as Beech Honeydew.
Already crystalised honey will not return to liquid at room temperature. An easy way to do this is to gently warm in the microwave.
